Quality Management System Policy

As MKS Marmara, we believe that providing quality products and services is an indispensable obligation and corporate duty in the chemical industry in the face of ever-increasing competition environment and customer satisfaction conditions.

Our Principles and Strategic Goals:

• Customer satisfaction oriented: Seeing customer satisfaction as our unconditional priority.
• Solution-oriented in customer requests and complaints: To evaluate and analyze customer requests and complaints fast and effectively by focusing on customer satisfaction.
• To provide an environment of cooperation and teamwork by constantly improving competencies: To continuously improve the expertise and competence of our employees, to create a peaceful and harmonious working environment with mutual respect, cooperation and teamwork approach and to ensure its continuity.
• Absolute compliance with legal terms: To fulfill the legal requirements completely, to work in accordance with customer demands and conditions and other relevant conditions.

All MKS Marmara employees, primarily MKS Marmara senior management, are responsible for maintaining and continuously improving the quality management system.